The world's first AI-native marketplace connecting businesses with verified IT infrastructure professionals — in real-time, on-demand.
A $131 billion market running on word-of-mouth, opaque pricing, and unreliable technicians.
Server down at 2 AM? Good luck finding someone. Traditional MSPs work 9-to-5. Freelancers don't answer phones.
No ratings, no certifications, no accountability. You don't know if you're getting an expert or a novice.
A simple network fix could cost ₹2,000 or ₹20,000 depending on who you call. No way to compare.
Google searches, JustDial listings, friend referrals — no single platform to find and book verified IT professionals.
Describe your IT problem. Get matched in seconds. Track arrival. Pay transparently. Rate the service.
Tell us what's wrong — by chat, voice, or photo. AI pre-diagnoses before anyone arrives.
Nearest, highest-rated, most qualified provider — matched by skills, distance, and history.
See your provider in real-time. Chat within the app. Know exactly when they'll arrive.
Auto-generated service report. Transparent payment. Both parties rate each other.
From desktop support to enterprise server recovery, network architecture to cybersecurity incident response.
15 distinct AI layers — from voice agents answering calls 24/7 to agentic workflows diagnosing enterprise failures autonomously.
24/7 multilingual intake via phone. AI dispatches the right technician in 90 seconds.
MVPML-powered matching considers 20+ signals: skills, distance, completion rate, provider fatigue.
MVPResolves 60% of simple IT issues without dispatching anyone. Zero-cost resolution.
MVPAI analyzes photos of server LEDs, error screens, cable layouts — pre-diagnoses before dispatch.
Phase 2Real-time troubleshooting guides, documentation lookup, parts identification on the field.
Phase 2Predicts IT support demand by zone, category, and time — positions providers proactively.
Phase 2RL-based pricing by urgency, demand, time-of-day, and expertise. 15-20% revenue uplift.
Phase 2Multi-signal AI detects fake reviews, fraudulent providers, and off-platform transactions.
MVPIoT + AI predicts hardware failures before they happen. Proactive dispatch, not reactive.
Phase 3Automated audit trails, SLA tracking, and documentation for GDPR, SOX, HIPAA.
Phase 2AI writes professional service reports from photos and timestamps. Zero manual effort.
Phase 2Personalized upskilling, micro-learning, certification prep — AI closes the skills gap.
Phase 2200+ SEO articles/month, personalized outreach — enterprise output at startup scale.
MVPMulti-agent teams analyze 100K-line server logs, produce incident reports autonomously.
Phase 3AI identifies failed components from photos, recommends replacements, bundles for 30% higher AOV.
Phase 3"I've been in the IT hardware industry for 30 years. I've seen the same problem every single day: businesses struggling to find reliable, on-time, quality IT infrastructure support. Urban Company disrupted home services in India — professional, affordable, on-time. I want to achieve that same excellence for IT infrastructure. This gap is massive, and InfraFix is how we close it."
InfraFix launches Summer 2026 in Bengaluru & Hyderabad. Join the waitlist for early access.
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